topic Re: Change from sim only contract to pay as you go in Archived Posts

Change from sim only contract to pay as you go

Aderonke — Wed, 29 Apr 2020 14:43:36 GMT

Hello,

i have a business account and I need to change one of the lines to pay as go. The contract for the line just ended. I need it done urgently.

kind Regards,

Re: Change from sim only contract to pay as you go

James_B — Thu, 30 Apr 2020 07:44:00 GMT

Hi @Aderonke,

Welcome to the EE Community. 🙂

Please get in touch with EE business to arrange the transfer to pay as you go.

Thanks

James

Re: Change from sim only contract to pay as you go

Aderonke — Thu, 30 Apr 2020 12:25:09 GMT

Hello James,

I called and was told to chat to someone online. Unfortunately, it is not clear where I can chat with a member of staff. It’s a quite frustrating because I will end up being charged an extra month on the line. Is there a way I can chat to a member of staff?

Kind Regards,

Re: Change from sim only contract to pay as you go

James_B — Thu, 30 Apr 2020 12:34:08 GMT

Hi @Aderonke,

You'll need to get in touch by phone to cancel your contract and move to pay as you go.

Thanks

James