topic Re: Itimised Billing in Archived Posts

Itimised Billing

Matleya469 — Tue, 28 Apr 2020 14:42:07 GMT

Hello there,

I currently require an itimised bill, showing all telephone numbers for December 13th 2018, for an ongoing complaint at work, how would i get a copy of this?

Re: Itimised Billing

Chris_B — Tue, 28 Apr 2020 15:26:53 GMT

@Matleya469 itemised billing will only commence from the date that you requested it cannot be backdated.

you could request from EE a SAR (subject access request ) and EE have 30 days to provide this.

you’ll need to call customer services to request this.

you’ll receive all information that EE has about you including the numbers called from your sim.

Re: Itimised Billing

Matleya469 — Tue, 28 Apr 2020 15:52:59 GMT

Thank you for your help!