topic Re: Family plan in Archived Posts

Family plan

Michellew104 — Sun, 26 Apr 2020 17:21:06 GMT

I want to get two new iPhone 11s and add them to my account for my nieces. How do I go about organising that and finding out what packages and prices are available? Thanks

Re: Family plan

Chris_B — Sun, 26 Apr 2020 19:11:15 GMT

@Michellew104 Login to your EE account an you can do this from there. You’ll also be able to see what tariffs are available one you select the device. Then just add 2 devices to your account.

Re: Family plan

Michellew104 — Sun, 26 Apr 2020 19:26:38 GMT

Thanks but I just can’t find where to do that on my app and every time I think I’ve found the right link it just freezes or throws me out!
No point in calling at the moment for obv reasons but I’m just stuck tbh 🤷🏻‍♀️

Sent from my iPhone

Re: Family plan

Katie_B — Mon, 27 Apr 2020 14:02:07 GMT

Good Afternoon @Michellew104.

Thanks for coming to the community.

Since last night, have you been able to add the devices to your account?

Katie 🙂

Re: Family plan

Michellew104 — Mon, 27 Apr 2020 16:32:23 GMT

Hi Katie

unfortunately not as I still need to know how to find out what deals are available? As soon as I know that and then place the order I will be able to add them to my account. Does that make sense?

Re: Family plan

Katie_B — Tue, 28 Apr 2020 10:32:47 GMT

Good Morning @Michellew104.

Are you able to see the latest deals by visiting our online shop?

Because you’re already with EE, you get a 10 per cent discount applied to the new line.

Thanks,

Katie.