topic Re: Netgear Malfunction in Archived Posts

Netgear Malfunction

FolaSonaike — Sat, 25 Apr 2020 09:57:26 GMT

My Netgear device constantly turns itself off and then back on throughout the day.

How can I fix it?

Northerner — Sat, 25 Apr 2020 13:58:54 GMT

Are you referring to it sleeping when it's not in use? Or are you saying it maybe faulty?

If it's faulty then claim under the Netgear warranty on the Netgear website.

Thanks

FolaSonaike — Sun, 26 Apr 2020 10:55:31 GMT

It does so when in use. It wasn't bought directly from Netgear, it was supplied by EE.

Christopher_G — Sun, 26 Apr 2020 11:44:14 GMT

Welcome to the community, @FolaSonaike

Which model is your device?

Chris

FolaSonaike — Sun, 26 Apr 2020 12:30:31 GMT

The model is Netgear Nighthawk.

Christopher_G — Sun, 26 Apr 2020 12:37:27 GMT

Have you tried resetting the router using the button on the back?

Check that your router's Power light is on.
On the back of the router, you'll find the Reset button.
Use a paper clip or similar object to press and hold the Reset button for up to thirty seconds.
Release the Reset button.
Your router resets.

Let me know if it's any better after that.

Chris