topic Re: Changed from monthly to pay as you go. Account now cancelled in Archived Posts

Changed from monthly to pay as you go. Account now cancelled

MichaelManto — Tue, 21 Apr 2020 06:33:53 GMT

Hi, I rang EE to change from pay monthly to pay as you go.

I log into my EE and it says my account is cancelled

I also cant call 150 from my phone.

How do i top up, etc?

Is my account really cancelled?

Jon_K — Tue, 21 Apr 2020 13:14:04 GMT

Welcome to the community.

Does it say that your account has been completely cancelled?

Do you currently have signal on your phone?

Did you keep your number?

Jon