topic Sharing Data in Archived Posts

Sharing Data

mrsjc2019 — Tue, 21 Apr 2020 10:12:38 GMT

Both myself & my husband have EE accounts. Does anyone know how we link them as a family account so I can share my data allowance with him? Keep following links on the EE website but its just taking me round in circles!

Thank you in advance

Jules

Re: Sharing Data

Chris_B — Tue, 21 Apr 2020 10:49:04 GMT

@mrsjc2019 to be able to gift data on all devices have to be on the same account, one of you will have to take ownership of the other persons contract and so payments come off one account you can then gift data. For one of you take ownership you will need to call customer services with both of you present.

Re: Sharing Data

mrsjc2019 — Tue, 21 Apr 2020 10:54:02 GMT

Thank you, I will do that.

Jules

Re: Sharing Data

Chris_B — Tue, 21 Apr 2020 10:56:25 GMT

@mrsjc2019 you need to be patient when calling customer services as they are dealing with a lot of customers because of the current situation.

Re: Sharing Data

mrsjc2019 — Tue, 21 Apr 2020 11:04:40 GMT

Absolutely, I won’t ring for now, it’s not important in the grand scheme of
things!

Thanks for your help