topic Re: Iphone repairs while under this pandemic in Archived Posts

Iphone repairs while under this pandemic

benwarren10 — Thu, 16 Apr 2020 15:04:41 GMT

Hi my fiances phone has been dropped and now the screen doesn't work.

The network is EE but the phone/ contract was originally purchased with another company. Can EE still repair the phone and if so what is the process under the new government guidelines?

Thank you Ben

Re: Iphone repairs while under this pandemic

Katie_B — Fri, 17 Apr 2020 10:35:23 GMT

Good Morning @benwarren10.

Welcome to the EE Community.

Was the device a contract phone on EE but bought via a 3rd party?

What phone does your fiance have?

Speak soon,

Katie 🙂