topic Re: Upgrade pay monthly in Archived Posts

Upgrade pay monthly

Smitje — Sat, 11 Apr 2020 11:28:54 GMT

Hi,

I completed the upgrade online yesterday, and have received a mail saying thank you for your order etc. However I have not received any delivery information, and the app still has the item in my basket. I did try several times yesterday, so the item in my basket may be an aborted attempt. My question is. If I have received the "thank you for your order" mail, is that proof that my order has gone through?

Re: Upgrade pay monthly

James_B — Sun, 12 Apr 2020 08:35:50 GMT

Hi @Smitje,

Welcome to the EE Community. 🙂

Yes, that email is confirmation that we have received your order.

You'll receive a text message from DPD with tracking details once your delivery slot has been confirmed.

Thanks

James