topic Re: I want to upgrade my old sim to a sim only contract in Archived Posts

I want to upgrade my old sim to a sim only contract

Fezake — Sun, 29 Sep 2019 06:23:00 GMT

Can I upgrade my sim to a sim only contract

Re: I want to upgrade my old sim to a sim only contract

Chris_B — Sun, 29 Sep 2019 06:32:15 GMT

@Fezake If you wish to have a sim only contract you’ll need to speak with customer services as this is a public forum that can not give you this. You’ll be sent a new sim if you do take out a sim only contract as a PAYG sim can not be made in to a contact sim.

Re: I want to upgrade my old sim to a sim only contract

Christopher_G — Sun, 29 Sep 2019 10:34:11 GMT

Hi @Fezake

Welcome to the community.

As @Chris_B said, you will be able to request to do this through our Mobile Care team on 150.

Let us know how you get on.

Chris