topic Re: How do you get the live chat to work? in Archived Posts

How do you get the live chat to work?

Mummyb13 — Sun, 22 Sep 2019 05:51:42 GMT

Tried everything to activate it but nothing seems to work 😞 - very frustrating!

Does anyone have a link please?

Re: How do you get the live chat to work?

Chris_B — Sun, 22 Sep 2019 06:43:49 GMT

@Mummyb13 you haven’t tried everything you haven’t tried waiting till it’s open, Live chat is customer services and it’s not 24 hours 7 day a week. You need to wait till 8am.

Live chat is for contract customers only and you need to log into your online EE account and wait for a live chat window to pop up.

Re: How do you get the live chat to work?

Katie_B — Sun, 22 Sep 2019 10:26:51 GMT

Good Morning @Mummyb13.

Welcome to the EE Community.

Have you been able to now speak with our online chat team?

Is there anything we can help with here on the community?

Speak shortly,

Katie 🙂