topic This is why I stayed with EE in Archived Posts

This is why I stayed with EE

Stupot81 — Mon, 26 Aug 2019 18:35:13 GMT

I brought the note 10 plus 5G on friday and discovered a fault with a dead pixel. I went back the the ee store and the staff did a straight swap for a new one.

Customer service is A1

Re: This is why I stayed with EE

Northerner — Mon, 26 Aug 2019 21:13:27 GMT

@Stupot81

Great, but it also helps that you have the Consumer Rights Act 2015 on your side.

Thanks

Re: This is why I stayed with EE

Katie_B — Tue, 27 Aug 2019 10:44:02 GMT

Hi @Stupot81.

Thanks so much for coming to the community and letting us know about your great experience.

I hope you are enjoying your new phone,

Katie 🙂