topic Re: Amazing Service in Archived Posts

Amazing Service

Abbibi — Wed, 06 Mar 2019 18:20:43 GMT

Hi there,

I recently lost my phone while on holiday and wanted to thank the two members of staff I have spoken to regarding this.

I can't for the life of me remember their names but the Irish gentleman and South African lady, you were both amazing. So full of empathy and understanding, I didn't feel at all embarrassed that I lost my phone (even though it was entirely my silly fault).

Thank you for laughing along with me and giving me the support and help I needed so quickly.

Re: Amazing Service

Leanne_T — Thu, 07 Mar 2019 07:48:10 GMT

Morning @Abbibi

Thanks for coming to the community and sharing your experience.

There is nothing worse than losing your phone, been there many times!

As a thank you for letting us know about your great service I would like to send you a small gift 🙂

You will have a private message from me, so I can get some details.

Leanne 🙂