topic Where can I give praise to a member of staff? in Archived Posts

Where can I give praise to a member of staff?

Lilliegrace — Thu, 07 Feb 2019 10:13:49 GMT

Hi, I would like to give some positive feedback a put a member of staff I spoke to on the phone from the Newcastle call centre. I spoke to Jessica ward and she was fantastic, really patient and genuinely interested in helping me making the call easy and gave a wonderful human element to the call.

Great asset to your company

Re: Where can I give praise to a member of staff?

Chris_B — Thu, 07 Feb 2019 11:20:59 GMT

@Lilliegrace You can give it right where you have just done it.

Re: Where can I give praise to a member of staff?

Jon_K — Thu, 07 Feb 2019 11:39:10 GMT

Hi @Lilliegrace.

Welcome to the community 🙂

Thanks for the great feedback, I'll make sure I pass it on to Jessica!

As a special thank you, I'd like to send you a small gift from the community team.

I've sent you a private message for some more information.

Please take a look and get back to me 🙂

Jon