topic Re: Good eveningSpent ages looking for a form for positive feedback, any ideas? in Archived Posts

Good eveningSpent ages looking for a form for positive feedback, any ideas?

Vandra2009 — Mon, 07 Jan 2019 20:40:16 GMT

Today I rang 150 to query my bill after upgrading my phone in December. I was so lucky to have my call answered by Craig Rendell. He was amazing and soooo kind and helpful. He spent ages digging into all my previous calls and uncovered so much that I didn’t know. I have been overpaying for the last 10 months and was clueless. He was amazing and really fought my case and after an hour totally sorted out everything. Thank you Craig from the bottom of my heart. You are an asset to EE. Even when I got upset you were so calm and kind. So thankful you answered my call. Vandra

Re: Good eveningSpent ages looking for a form for positive feedback, any ideas?

Profile closed — Mon, 07 Jan 2019 20:44:55 GMT

Hi @Vandra2009

Welcome to the EE Community,

You can leave your positive feedback here on the Community and a member of the Community team can feed it back for you.

Re: Good eveningSpent ages looking for a form for positive feedback, any ideas?

Vandra2009 — Mon, 07 Jan 2019 21:12:36 GMT

Thank you Dai 🙂

Re: Good eveningSpent ages looking for a form for positive feedback, any ideas?

Katie_B — Tue, 08 Jan 2019 07:58:18 GMT

Good Morning @Vandra2009.

Welcome to the community.

It's great to hear you had a great experience all thanks to Craig, I have sent you a private message for further information to send this feedback.

Thanks for making the community a great place!

Katie 🙂