topic Re: request access to the forum to add a comment Message FAO KATIE (ADMIN) in Archived Posts

request access to the forum to add a comment Message FAO KATIE (ADMIN)

equestrian26116 — Fri, 26 Feb 2021 07:46:24 GMT

My name is sara xxxxx & I tried to go onto the community forum & clicked on start a new topic & it denied me access

Can i please request re-access to the forum as I am also a member

I woud appreciate a reply

thanks

sara

(@sara2611)

[mod edit: please do not post personal information on the public board. Thanks!]

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

XRaySpeX — Fri, 26 Feb 2021 02:47:01 GMT

As you've posted this thread here you do have access to the forums & have just started a new topic successfully. Which forum were you trying to start a new topic in?

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

Leanne_T — Fri, 26 Feb 2021 13:14:58 GMT

Hi @equestrian26116

Thanks for posting.

Would like to get access to your previous username on the community?

Thanks 🙂

Leanne.

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

equestrian26116 — Fri, 26 Feb 2021 18:09:11 GMT

Dear Sorcha

I think I may have both my gmail address & a hotmail address I kept having issues in the past trying to log in -in the first place

what i dont know is whether I used different versions of my name for the accounts or just used the user name Im using at the moment

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

equestrian26116 — Fri, 26 Feb 2021 18:14:44 GMT

Hi Leanne

Thanks for your reply

I would like to have access to the one I am using whch is @equestrian26116 in order to start new topic please

Thanks again

Sara

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

Christopher_G — Sat, 27 Feb 2021 07:49:51 GMT

Are you able to start a new topic with this username, @equestrian26116?

Chris

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

equestrian26116 — Sat, 27 Feb 2021 08:44:48 GMT

No - for some reason

Are you able to give me access using @equestrian26116)

Thanks a lot

Sara

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

Christopher_G — Mon, 01 Mar 2021 09:02:33 GMT

Hey, @equestrian26116

Our community manager has checked and there are no restrictions on your account. Could you try clicking the 'start a topic' button, just a bit further down this page?

Let me know if you get an error message, and what it says.

Thanks

Chris

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

equestrian26116 — Mon, 01 Mar 2021 13:29:44 GMT

Hi Chris - well the form came up - so what I ll do is post a comment to see whether it will post - That will be the thing

Thanks for your reply

sara

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

XRaySpeX — Mon, 01 Mar 2021 13:38:38 GMT

@equestrian26116 : You've just posted a post. So it must be working.

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

Leanne_T — Mon, 01 Mar 2021 13:40:52 GMT

Thanks @equestrian26116 🙂

Let us know if you can start a new topic 🙂

Leanne.

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

XRaySpeX — Mon, 01 Mar 2021 13:45:18 GMT

@Leanne_T : OP originally posted this thread itself as a New Topic. So again it must be working.

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

Leanne_T — Mon, 01 Mar 2021 13:47:24 GMT

Thanks @XRaySpeX 🙂

Re: request access to the forum to add a comment Message FAO KATIE (ADMIN)

equestrian26116 — Mon, 01 Mar 2021 20:34:38 GMT

Hi Chris

It wasnt that page -the start a new topic icon was yellow-but it doesnt matter now - Ive managed to post a post

In the event of it happening again I ll let you know -hope thats ok --

Thanks a lot for your help & for the help from the other admins as well

sara