topic Re: Norton Mix-Up: Norton Family on EE BB Redirects to Norton Security on Norton in Archived Posts

Norton Mix-Up: Norton Family on EE BB Redirects to Norton Security on Norton

XRaySpeX — Mon, 09 Nov 2020 14:05:16 GMT

EE offers Norton Family free to BB users on https://broadband.ee.co.uk/norton-family but when you click "SIGN UP HERE" it leads you to the page on Norton for Norton Security Premium for free but only for 1 year, https://uk.norton.com/broadband-ee-nortonsecurity?ts=1604929042&key=5cd2f7462d40b825d30c366695663a78 ,

It should be leading you to the vicinity of https://family.norton.com/web/ but for free.

Leanne_T — Mon, 09 Nov 2020 15:51:37 GMT

Thanks for letting us know, I will feed this back to the relevant team.

Thanks 🙂

Leanne.

XRaySpeX — Mon, 01 Feb 2021 21:31:48 GMT

Still doing it even today!

James_B — Tue, 02 Feb 2021 08:06:36 GMT

Thanks for flagging @XRaySpeX

I'll chase this up now.

James

XRaySpeX — Mon, 30 Dec 2024 22:27:49 GMT

@mikejeffreys : How long ago did you previously top it up? It may have gone into hibernation after 6 months of non-chargeable use.