topic Re: Customer information has been leaked in Archived Posts

Customer information has been leaked

infoleak — Wed, 09 Dec 2020 17:08:53 GMT

Hello,

It appears that there has been a significant leak of customer data and conversations on this forum, in a discussion between forum staff. Full names and addresses of EE customers are visible for anyone to see:

<Link removed>

This is all publically available and cached by Google.

How has this data leak happened? And what will be done to remedy it?

Thanks.

Re: Customer information has been leaked

Chris_B — Wed, 09 Dec 2020 16:49:13 GMT

@infoleak You should of reported the leak via the report a post to one of the moderators and not publicly broadcast the breach. I’ve now done this myself.

Re: Customer information has been leaked

infoleak — Wed, 09 Dec 2020 22:46:01 GMT

I'm not sure why my original post had been edited to remove the link, but no-one has been in contact in regards to how this happened and what has been done to remedy it?

Re: Customer information has been leaked

infoleak — Wed, 09 Dec 2020 22:47:59 GMT

I would appreciate if one of the forum staff members could either email me direct or PM me in response to this.

I'm certainly not happy that my name and full home address (Along with many others) has been shared online and is STILL publically available for anyone that does a Google search.

Re: Customer information has been leaked

Katie_B — Thu, 10 Dec 2020 08:40:28 GMT

Hello @infoleak.

Thanks for coming to the community.

I have sent you a private message to gather more information.

Speak soon,

Katie.