topic App seems to be down for maintenance way to often in EE app and website

App seems to be down for maintenance way to often

JuB — Sun, 20 Sep 2026 23:14:18 GMT

Extremely frustrating that the app seems to go down for maintenance way too often.
When this happens even the scheduled WiFi off for kids stops working.

Re: App seems to be down for maintenance way to often

Leanne_T — Mon, 21 Sep 2026 08:53:00 GMT

Hi @JuB

Thanks for posting on the community.

We apologise for any inconvenience caused during maintenance. This is needed for updates and to improve performance in the EE app.

If you have any problems logging into the app today, please get in touch with our tech guides and they can get this looked into for you.

Leanne.

Re: App seems to be down for maintenance way to often

Chris_B — Mon, 21 Sep 2026 12:52:11 GMT

@JuB it shouldn’t affect the schedule as you are putting a program into the router via the app. It doesn’t run from the app.