https://community.ee.co.uk/t5/EE-app-and-website/My-new-account-not-link-with-EE/m-p/1639331#M71051 <P><SPAN>My Lebara number was ported to EE on 5 September. The port is completed and my Direct Debit is active, but the EE app only shows my old EE account as closed. I have already used Link a Product, but my new EE account still doesn’t appear. Can you check that my new account is correctly linked to my EE ID?”</SPAN></P> Thu, 10 Sep 2026 22:46:30 GMT Lankesh 2026-09-10T22:46:30Z https://community.ee.co.uk/t5/EE-app-and-website/My-new-account-not-link-with-EE/m-p/1639331#M71051 <P><SPAN>My Lebara number was ported to EE on 5 September. The port is completed and my Direct Debit is active, but the EE app only shows my old EE account as closed. I have already used Link a Product, but my new EE account still doesn’t appear. Can you check that my new account is correctly linked to my EE ID?”</SPAN></P> Thu, 10 Sep 2026 22:46:30 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-new-account-not-link-with-EE/m-p/1639331#M71051 Lankesh 2026-09-10T22:46:30Z https://community.ee.co.uk/t5/EE-app-and-website/My-new-account-not-link-with-EE/m-p/1639336#M71052 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5050191">@Lankesh</a>&nbsp;:&nbsp;This public user discussion forum can have no access to your specific account. You need to raise this with CS.</P> Fri, 11 Sep 2026 02:10:47 GMT https://community.ee.co.uk/t5/EE-app-and-website/My-new-account-not-link-with-EE/m-p/1639336#M71052 XRaySpeX 2026-09-11T02:10:47Z