topic Separate app access for Linked device in EE app and website

Separate app access for Linked device

domii7121 — Sun, 06 Sep 2026 14:48:50 GMT

I Have simillar situation, my husband and I are linked to the same account (mine) i want him to have his own app on his phone, but i don’t want to change payments. I still want to be a person Who pays for both Numbers, just want him to have his own access to his mobile number ee account, how can I do this?

Re: Separate app access for Linked device

Ali_A — Sun, 06 Sep 2026 12:48:05 GMT

Hi @domii7121

Your husband can register for his own online access. During setup when linking his mobile he just needs to select that he is a user, not the bill payer, and he will be able to have access to view his number only when he logs in on his app.

Support with your EE login and profile

Ali

Re: Separate app access for Linked device

domii7121 — Sun, 06 Sep 2026 14:09:40 GMT

But I can’t see the option to choose that he is a user, there is only a box
to tick that “I am an account holder”

Dominika

Sent from my iPhone

[Mod edit - removed surname. Please do not post personal details in the community]

Re: Separate app access for Linked device

XRaySpeX — Sun, 06 Sep 2026 13:42:40 GMT

@domii7121 : Don't tick that box. That will imply he is just a user.

Re: Separate app access for Linked device

domii7121 — Sun, 06 Sep 2026 14:52:36 GMT

If I don’t click it it doesn’t allow me to go further

Dominika

Sent from my iPhone

[Mod edit - removed surname. Please do not post personal details in the community]

Re: Separate app access for Linked device

Ali_A — Sun, 06 Sep 2026 14:57:53 GMT

No problem @domii7121

The other way to do this would be to invite him as a user.

In your EE app select Profile

Go to People and Sharing

Followed by invite

In the People screen, select the number for the plan you'd like to share from the drop-down, then click Confirm. Remember to review the permissions you're giving the end user.

There are a number of ways to send the invite:

A QR code will be displayed, which your husband can scan
You can send the invite using a messaging or email app. Click the Share invite button, select the app you're using and enter your husband's details into the template and send it.

Let me know how you get on.

Ali