topic I swapped old pay as you go to new contract in EE app and website

I swapped old pay as you go to new contract

nev347 — Mon, 31 Aug 2026 22:20:16 GMT

changed my pay as you go package when I I logging in to ee app I had with previously package now it's says sorry to see you go. how can I see my new allowance

kind regards

Re: I swapped old pay as you go to new contract

XRaySpeX — Tue, 01 Sep 2026 00:19:28 GMT

You need to call CS to delete your old PAYG MyEE a/c & then you can set up your new contract MyEE a/c afresh, using the same mobile no. & email addy if desired. You can't mix them under MyEE.