topic Re: EE app has issues in EE app and website

EE app has issues

sb439 — Fri, 28 Aug 2026 17:32:24 GMT

When I use the EE App and click the ‘manage’ button, the screen just flashes and I can’t do anything

Northerner — Fri, 28 Aug 2026 17:58:26 GMT

What device.

Have you checked you are using the most recent app version.

Thanks

sb439 — Fri, 28 Aug 2026 18:01:43 GMT

Yes, most recent app. Tried on iPad and iPhone - same issue

Leanne_T — Sat, 29 Aug 2026 07:47:28 GMT

Thanks for coming to the community.

Can you access your EE account online and access Manage?

Have you tried deleting and reinstalling the app?

If you have tried this already, please get in touch with our technical support guides and they can get the app looked into and see what is needed to help get this sorted for you.

Leanne 🙂