https://community.ee.co.uk/t5/EE-app-and-website/Link-product/m-p/1635168#M70838 <P>the app keeps telling me to link my product but my product is already linked this is what it says when I try to link &nbsp;I cannot see any of my account information or plan details&nbsp;</P> Mon, 17 Aug 2026 14:34:13 GMT Skipsea1994 2026-08-17T14:34:13Z https://community.ee.co.uk/t5/EE-app-and-website/Link-product/m-p/1635168#M70838 <P>the app keeps telling me to link my product but my product is already linked this is what it says when I try to link &nbsp;I cannot see any of my account information or plan details&nbsp;</P> Mon, 17 Aug 2026 14:34:13 GMT https://community.ee.co.uk/t5/EE-app-and-website/Link-product/m-p/1635168#M70838 Skipsea1994 2026-08-17T14:34:13Z https://community.ee.co.uk/t5/EE-app-and-website/Link-product/m-p/1635285#M70841 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2503683">@Skipsea1994</a></SPAN>&nbsp;<BR /><BR />Please try uninstalling and reinstalling the app from the app store.&nbsp;<BR /><BR />If the error continues, please give our customer service team a call on 150 where a guide will be able to check your account is linked correctly through the system.&nbsp;<BR /><BR />Ali&nbsp;</P> Tue, 18 Aug 2026 09:23:38 GMT https://community.ee.co.uk/t5/EE-app-and-website/Link-product/m-p/1635285#M70841 Ali_A 2026-08-18T09:23:38Z