https://community.ee.co.uk/t5/EE-app-and-website/Payment/m-p/1632527#M70674 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1983989">@Hill86</a></SPAN>,</P> <P>If this is your first bill, you may receive a pro rata charge on your <A href="https://ee.co.uk/help/billing-payments/guide-to-bill/first-bill" target="_blank">first bill</A>.</P> <P>You can check the dates that you've been charged for on your<A href="https://ee.co.uk/about-ee-app" target="_blank"> EE app</A>.</P> <P>I'd recommend opening your EE app, then look at the billing section to see whether one payment is for your regular bill and the other is for something else, such as a device payment or an overdue balance.</P> <P>Chris S</P> <P>&nbsp;</P> Mon, 03 Aug 2026 10:32:39 GMT Chris_S 2026-08-03T10:32:39Z https://community.ee.co.uk/t5/EE-app-and-website/Payment/m-p/1632415#M70626 <P>Why has ee taken 2 lots of money out my account&nbsp;</P> Sun, 02 Aug 2026 23:28:01 GMT https://community.ee.co.uk/t5/EE-app-and-website/Payment/m-p/1632415#M70626 Hill86 2026-08-02T23:28:01Z https://community.ee.co.uk/t5/EE-app-and-website/Payment/m-p/1632527#M70674 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1983989">@Hill86</a></SPAN>,</P> <P>If this is your first bill, you may receive a pro rata charge on your <A href="https://ee.co.uk/help/billing-payments/guide-to-bill/first-bill" target="_blank">first bill</A>.</P> <P>You can check the dates that you've been charged for on your<A href="https://ee.co.uk/about-ee-app" target="_blank"> EE app</A>.</P> <P>I'd recommend opening your EE app, then look at the billing section to see whether one payment is for your regular bill and the other is for something else, such as a device payment or an overdue balance.</P> <P>Chris S</P> <P>&nbsp;</P> Mon, 03 Aug 2026 10:32:39 GMT https://community.ee.co.uk/t5/EE-app-and-website/Payment/m-p/1632527#M70674 Chris_S 2026-08-03T10:32:39Z