topic Re: App an online down I need to pay my phone bill in EE app and website

App an online down I need to pay my phone bill

Gill19791 — Mon, 03 Aug 2026 00:27:22 GMT

When will this app be running again!!

Re: App an online down I need to pay my phone bill

Rougelobster646 — Mon, 03 Aug 2026 00:37:57 GMT

It’s still not up, I’m currently perched outside a local pub (that’s long been shut…. I just had to walk down the road to get WiFi there as my house WiFi got accidentally knocked off) latched onto their WiFi just refreshing the EE page to no avail…. Buggers

Re: App an online down I need to pay my phone bill

Daniellelotus — Mon, 03 Aug 2026 00:44:02 GMT

Same!

Re: App an online down I need to pay my phone bill

Asha21 — Mon, 03 Aug 2026 01:29:18 GMT

Me too I’m trying to pay my bills but the service is down again if I get extra charges that’s just taking a **bleep** how am I meant to pay when the services are down again. And I just know my services are going to go off because of the damn technically issues

Re: App an online down I need to pay my phone bill

Jaydenzoey88 — Mon, 03 Aug 2026 02:25:22 GMT

Re: App an online down I need to pay my phone bill

Leanne_T — Mon, 03 Aug 2026 10:01:21 GMT

Morning everyone,

We apologise for any inconvenience caused during maintenance, this is needed for updates and to improve performance in the EE app.

If you have any problems logging into the app today, please get in touch with our tech guides and they can get this looked into for you.

For other ways to pay your bill, please see our Ways to pay your bill help page.

Leanne.