topic Re: Re: I need to verify my identity in EE app and website

Re: I need to verify my identity

Beniamin22 — Wed, 17 Dec 2025 13:39:05 GMT

I want to verify my identity whit my passport

And bill

Re: Re: I need to verify my identity

Alex_H — Wed, 17 Dec 2025 15:42:31 GMT

Hi @Beniamin22,

Welcome to the EE Community

If you are looking to create a verified ID, please see our help page which has instructions for how to do this via the EE app.

Alex

Re: Re: I need to verify my identity

Snothefirst — Mon, 27 Jul 2026 16:38:47 GMT

But it does not want to work on the App, what do we do then?

Re: Re: I need to verify my identity

Linzi_H — Tue, 28 Jul 2026 07:11:38 GMT

Hi @Snothefirst

Welcome to the Community.

Can you please give us some further information about what's happening when you're trying to upload your ID to the app?

Are you following these steps: Verified ID?

Linzi