topic Re: Text description - UL data add-on - EE app in EE app and website

Text description - UL data add-on - EE app

354- — Sun, 26 Jul 2026 11:41:37 GMT

While looking for add-ons, I noticed that there is a line of text in the EE app, in the data add-on sections, that doesn't match the description, £3 1GB data add-on for 1 day, even though the main description is £ 40 UL for 30 days.

add-on description- text line

Re: Text description - UL data add-on - EE app

Northerner — Sun, 26 Jul 2026 11:58:33 GMT

Hi @354-

Becase it is comparing the the £40 unlimited to the £3 for 1 GB for one day may be. Clearly a better deal.

https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/payg-data-addons

I am not on PAYG but that is how I read it.

Thanks

Re: Text description - UL data add-on - EE app

XRaySpeX — Sun, 26 Jul 2026 11:59:18 GMT

The "£3 (for) 1GB data add-on for 1 day" is another PAYG data add-on whose description seems to have been merged into that of the £40 Unlimited data add-on. Obviously a typo.

Re: Text description - UL data add-on - EE app

354- — Sun, 26 Jul 2026 12:21:00 GMT

I see the same typo across all the UL data add-ons and across the different 7 and 30 day data add-ons, as another example. Only in the app though.

Re: Text description - UL data add-on - EE app

XRaySpeX — Sun, 26 Jul 2026 12:41:43 GMT

All you can do is report it as a bug in the app to CS or perhaps 1 of the Community Staff will pick it up.

Re: Text description - UL data add-on - EE app

354- — Sun, 26 Jul 2026 13:38:24 GMT

Noted.

On the Google play store, they have a support email address too ee.app@bt.com

Maybe I will log future things like this there.