https://community.ee.co.uk/t5/EE-app-and-website/Re-Account-Closed/m-p/1628355#M70290 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20260712_220657_Samsung Browser.jpg" style="width: 1080px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/43172i9E2F4400BA628B1C/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20260712_220657_Samsung Browser.jpg" alt="Screenshot_20260712_220657_Samsung Browser.jpg" /></span></P><P> why was my account closed 1 mouth before upgrade</P> Sun, 12 Jul 2026 21:44:33 GMT Benny420 2026-07-12T21:44:33Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Account-Closed/m-p/1628355#M70290 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20260712_220657_Samsung Browser.jpg" style="width: 1080px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/43172i9E2F4400BA628B1C/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20260712_220657_Samsung Browser.jpg" alt="Screenshot_20260712_220657_Samsung Browser.jpg" /></span></P><P> why was my account closed 1 mouth before upgrade</P> Sun, 12 Jul 2026 21:44:33 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Account-Closed/m-p/1628355#M70290 Benny420 2026-07-12T21:44:33Z https://community.ee.co.uk/t5/EE-app-and-website/Re-Account-Closed/m-p/1628444#M70291 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2779650">@Benny420</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>We're not able to see your account details here on the community, but if you give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call, they'll be able to look into what is happening with your online account.</P> <P>Michael</P> Mon, 13 Jul 2026 07:37:51 GMT https://community.ee.co.uk/t5/EE-app-and-website/Re-Account-Closed/m-p/1628444#M70291 Michael_D 2026-07-13T07:37:51Z