topic Re: App not available AGAIN in EE app and website

App not available AGAIN

NC008 — Fri, 26 Jun 2026 23:00:12 GMT

How many ‘last minute updates’ are needed in one week? Accessing the app and having the ability to turn off wifi on individual devices is the ONLY reason I use EE but I never seem to be able to do it when I need to.

Re: App not available AGAIN

Chris_B — Sat, 27 Jun 2026 06:34:10 GMT

@NC008 EE will do this as many times as needed to sort any issues with accounts/their servers/any upgrades that are required. This will be done when it’s not going to affect the majority of customers. So late at night,

Re: App not available AGAIN

Schockwave — Sat, 27 Jun 2026 10:43:03 GMT

@NC008 , why not set up times to have individual devices set up times or do it earlier in the evening and make sure that the devices are then turned off at a set time rather than late at night, must be possible to do that, I would have thought. I am not using the hub but Netgear, so only making a suggestion, as I do not need to do this, personally.