topic Re: Daughter abroad in EE app and website

Daughter abroad

B87G — Sun, 21 Jun 2026 22:01:46 GMT

I need to gift my daughter data. EE is down. This is ridiculous. I can't text EE, error message and the offices are closed. I need to gift her ASAP

Re: Daughter abroad

B87G — Sun, 21 Jun 2026 22:07:59 GMT

That's not the point. That's her daughter. I'm in the same position and waiting until the morning just won't do.

Re: Daughter abroad

B87G — Sun, 21 Jun 2026 22:08:50 GMT

9 hours after the posted message. Absolutely disgusting.

Re: Daughter abroad

B87G — Sun, 21 Jun 2026 22:13:17 GMT

My daughter is abroad and has asked for data and there is nothing I can do. All this maintenance on all platforms.. you can't be the best service in the UK. Even though the "vast" majority of customers are not using, there are others who may need to. I'm taking this complaint further and if anything happens to my daughter it's on EEs hands. Maintenance takes hours, it's not a quick fix. The lack of empathy from the "community helpers" in the messages is alarming.