https://community.ee.co.uk/t5/EE-app-and-website/Update-child-s-data-but-app-down/m-p/1623977#M69921 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3054760">@StacyLou22</a>&nbsp; have you tried again now ? When accounts go off-line there is no way to access your account via online or the app whilst this is in progress and you need to wait until everything is back up and running. EE do account Maintance late at night so the vast majority of customers are not affected</P> Wed, 17 Jun 2026 07:16:28 GMT Chris_B 2026-06-17T07:16:28Z https://community.ee.co.uk/t5/EE-app-and-website/Update-child-s-data-but-app-down/m-p/1623922#M69895 <P>I need to update my daughter’s data before she flys out to Spain tomorrow but your app is down. Is there another way?&nbsp;</P> Tue, 16 Jun 2026 22:37:22 GMT https://community.ee.co.uk/t5/EE-app-and-website/Update-child-s-data-but-app-down/m-p/1623922#M69895 StacyLou22 2026-06-16T22:37:22Z https://community.ee.co.uk/t5/EE-app-and-website/Update-child-s-data-but-app-down/m-p/1623977#M69921 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3054760">@StacyLou22</a>&nbsp; have you tried again now ? When accounts go off-line there is no way to access your account via online or the app whilst this is in progress and you need to wait until everything is back up and running. EE do account Maintance late at night so the vast majority of customers are not affected</P> Wed, 17 Jun 2026 07:16:28 GMT https://community.ee.co.uk/t5/EE-app-and-website/Update-child-s-data-but-app-down/m-p/1623977#M69921 Chris_B 2026-06-17T07:16:28Z