topic Nobody has contacted me, like they said they said they will in EE app and website

Nobody has contacted me, like they said they said they will

Helen2175 — Thu, 04 Jun 2026 23:05:14 GMT

Re: Nobody has contacted me, like they said they said they will

Helen2175 — Thu, 04 Jun 2026 22:26:25 GMT

Hi, I’m writing to say, someone was, meant to have phoned me back on Tuesday or Wednesday this week, after promising, as the person who was meant to have phoned me back, the week before failed. So they definitely, they would. I have had no contact. Please explain y not

Re: Nobody has contacted me, like they said they said they will

Chris_S — Fri, 05 Jun 2026 08:06:24 GMT

Hi @Helen2175

Thanks for getting in touch with us here in the EE Community.

I'm sorry to hear that you've not recived the call back that you were expecting, I can imagine it's very frustating for you.

I'd recommend giving us a call, so a guide can look into your queary futher for you.

If you think your issue is something that we can help you with, just post your queary here and we'll do our best to help.

Chris S