https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-Broadband-in-EE-app/m-p/1621607#M69737 <P>Yeh I’ve got the same issue. I’ve also tried calling support a few times but to no avail. Will post back here if I do get to the bottom of it but if anyone else finds a solution do let us know. (I’d also be interested to know how widespread this problem is as the agent I did manage to speak said I wasn’t the only one with this issue)&nbsp;</P> Wed, 03 Jun 2026 19:05:08 GMT Sandy2109 2026-06-03T19:05:08Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-Broadband-in-EE-app/m-p/1621561#M69731 <P>I have just had my EE Smart hub installed I am unable to manage the broadband via the app which a lot of features are only accessible through. I can sign in initially after reinstalling the app but it then just hangs trying to load up.</P><P>Very annoying long calls to EE to then be told that this has been ongoing scince last August!!!!</P><P>Unacceptable&nbsp;</P> Wed, 03 Jun 2026 16:40:56 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-Broadband-in-EE-app/m-p/1621561#M69731 Rachel239 2026-06-03T16:40:56Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-Broadband-in-EE-app/m-p/1621607#M69737 <P>Yeh I’ve got the same issue. I’ve also tried calling support a few times but to no avail. Will post back here if I do get to the bottom of it but if anyone else finds a solution do let us know. (I’d also be interested to know how widespread this problem is as the agent I did manage to speak said I wasn’t the only one with this issue)&nbsp;</P> Wed, 03 Jun 2026 19:05:08 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-Broadband-in-EE-app/m-p/1621607#M69737 Sandy2109 2026-06-03T19:05:08Z