https://community.ee.co.uk/t5/EE-app-and-website/Trying-to-upgrade/m-p/1620293#M69641 <P>On the app when I click on shop and then phones, it redirects me to the website, then when I click log in it says we could not log you in?&nbsp;</P><P>This did not happen as of 4 days ago when I last browsed.</P><P>I am trying to upgrade and I want to do it soon, please help.</P><P>Thanks</P> Wed, 27 May 2026 22:15:02 GMT GEORGETHOMASON 2026-05-27T22:15:02Z https://community.ee.co.uk/t5/EE-app-and-website/Trying-to-upgrade/m-p/1620293#M69641 <P>On the app when I click on shop and then phones, it redirects me to the website, then when I click log in it says we could not log you in?&nbsp;</P><P>This did not happen as of 4 days ago when I last browsed.</P><P>I am trying to upgrade and I want to do it soon, please help.</P><P>Thanks</P> Wed, 27 May 2026 22:15:02 GMT https://community.ee.co.uk/t5/EE-app-and-website/Trying-to-upgrade/m-p/1620293#M69641 GEORGETHOMASON 2026-05-27T22:15:02Z