topic Re: We can't load this right now in EE app and website

Re: We can't load this right now

Therealdeal1 — Sun, 24 May 2026 21:17:42 GMT

why is ee so bad this company sucks i want to get add on but doesnt allow yet stupid same message over and over yet ee say my account is fine

Re: Re: We can't load this right now

Therealdeal1 — Mon, 25 May 2026 06:50:40 GMT

this company is so garbage why is it happening on web and app like i cant even add a add on cause of this always errors this why vodafone better i cant wait to cancel my ee contract and move

Re: Re: We can't load this right now

Therealdeal1 — Mon, 25 May 2026 06:53:07 GMT

why cant i do it though im on a similar situation web app doesnt work do you guys not care or bother fixing why do i have to call i dont even work for ee

Re: Re: We can't load this right now

Alex_H — Mon, 25 May 2026 08:16:17 GMT

Hi @Therealdeal1,

Welcome to the EE Community

Are you able to get logged in ok it is just when accessing the add-ons page you are getting this error? Have you tried multiple different browsers?

Which add-on is it you are looking to add as a lot of them can be added by text message also if you are having issues online currently and need an add-on.

Alex