https://community.ee.co.uk/t5/EE-app-and-website/Impossible-to-download-latest-bill/m-p/1618892#M69579 <P>I have tried multiple ways of download ing my latest bill without success.</P><P>1) Logging into the website and navigating to the Billing and Payments page just gives me endlessly bouncing dots below the Billing and Payments header. &nbsp;I am using a Mac with the latest OS and have tried both Safari and Edge browsers with the same result.</P><P>2) I get a bit further with the EE app. &nbsp;Billing shows me he latest amount owing and clicking on Download your bill as a pdf does indeed display the bill, but both short and long touches on the download icon in the top right corner have no effect (except for displaying 'Download' with a long touch). &nbsp;Nothing is downloaded and there is no way of sending the displayed bill to a printer or other app. &nbsp;It also shows only the first of three pages.</P><P>Can anyone reproduce these issues? &nbsp;Thanks, Keith</P> Tue, 19 May 2026 16:49:52 GMT khw77 2026-05-19T16:49:52Z https://community.ee.co.uk/t5/EE-app-and-website/Impossible-to-download-latest-bill/m-p/1618892#M69579 <P>I have tried multiple ways of download ing my latest bill without success.</P><P>1) Logging into the website and navigating to the Billing and Payments page just gives me endlessly bouncing dots below the Billing and Payments header. &nbsp;I am using a Mac with the latest OS and have tried both Safari and Edge browsers with the same result.</P><P>2) I get a bit further with the EE app. &nbsp;Billing shows me he latest amount owing and clicking on Download your bill as a pdf does indeed display the bill, but both short and long touches on the download icon in the top right corner have no effect (except for displaying 'Download' with a long touch). &nbsp;Nothing is downloaded and there is no way of sending the displayed bill to a printer or other app. &nbsp;It also shows only the first of three pages.</P><P>Can anyone reproduce these issues? &nbsp;Thanks, Keith</P> Tue, 19 May 2026 16:49:52 GMT https://community.ee.co.uk/t5/EE-app-and-website/Impossible-to-download-latest-bill/m-p/1618892#M69579 khw77 2026-05-19T16:49:52Z