topic Re: My internet has been sown since 4am0 in EE app and website

My internet has been sown since 4am0

Lynnwest — Wed, 13 May 2026 22:50:25 GMT

Re: My internet has been sown since 4am0

Alex_H — Thu, 14 May 2026 09:37:51 GMT

Hi @Lynnwest,

Thanks for visiting the EE Community

If it is your broadband you are having issues with I would recommend texting HELP to 66033

Follow the instructions in the text and we will run some checks on your connection to find out what is going on and depending on what is found, arrange an engineer for you or give you a call back for further help.

You can also get in touch with our broadband technical team using the numbers on this page if you prefer.

Alex

Re: My internet has been sown since 4am0

Lynnwest — Thu, 14 May 2026 10:23:37 GMT

A community connection box has been vandalised thats the issue I have now
found out
Many thanks lynn

Re: My internet has been sown since 4am0

Michael_D — Fri, 15 May 2026 11:06:52 GMT

Thanks for the update @Lynnwest. I hope it is resolved quickly so you are back up and running.

If you do need any further help, please don't hesitate to give our team a call.

Michael