topic Re: postcode E12 in EE app and website

postcode E12

Mendes1 — Thu, 14 May 2026 07:47:28 GMT

[Mod Edit: postcode removed. Please don't post personally identifiable details in the public forum, thanks]

Re: postcode E12

Mendes1 — Wed, 13 May 2026 22:47:26 GMT

My broad bank bill

Re: postcode E12

Michael_D — Thu, 14 May 2026 08:52:31 GMT

Hi @Mendes1

Thanks for coming to the community.

Is there anything we can help you with today?

Michael

Re: postcode E12

Mendes1 — Thu, 14 May 2026 09:22:34 GMT

My broad bank this month payment

Re: postcode E12

Michael_D — Thu, 14 May 2026 11:32:38 GMT

Hi @Mendes1

I'm not quite sure what you mean. Can you give us a bit more information about your query?

Michael

Re: postcode E12

Schockwave — Thu, 14 May 2026 13:48:30 GMT

@Mendes1 , are you asking about your broadband bill?

You can check it yourself, or if it is to do with payment and you have not set up a direct debit and are paying by credit card, then you would need to do so, but if taken by direct debit, then EE will take it , if not sufficient funds will try again within 7 days, so make sure you have the funds.

Any queries about your broadband bill, you would need to speak to customer service as we have no account access here and no idea who you are.