https://community.ee.co.uk/t5/EE-app-and-website/Parental-Controls/m-p/1617250#M69316 <P>Hi <SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4989957">@vicwith1</a></SPAN>&nbsp;<BR /><BR />Can you uninstall the app and download the latest version from the app store to see if you continue to face the same issue?&nbsp;<BR /><BR />If you continue to have this problem, please <A href="https://ee.co.uk/help/contact-ee" target="_blank">Contact Us</A><A href="https://www.bt.com/help/contact-bt&nbsp;" target="_blank" rel="noopener">,</A> and the team will be able to help further.<BR /><BR />Ali&nbsp;</P> Mon, 18 May 2026 12:00:10 GMT Ali_A 2026-05-18T12:00:10Z https://community.ee.co.uk/t5/EE-app-and-website/Parental-Controls/m-p/1617179#M69314 <P>Hi, I have the EE App but I often find that when I try to review the Parental Settings for the Broadband the page just spools and I can't review my existing settings or change them.&nbsp; I can see Parental Settings on the Phone account without a problem.&nbsp; Does anyone else have this problem or know of any solutions? Thank you.&nbsp;</P> Sun, 10 May 2026 14:10:24 GMT https://community.ee.co.uk/t5/EE-app-and-website/Parental-Controls/m-p/1617179#M69314 vicwith1 2026-05-10T14:10:24Z https://community.ee.co.uk/t5/EE-app-and-website/Parental-Controls/m-p/1617250#M69316 <P>Hi <SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4989957">@vicwith1</a></SPAN>&nbsp;<BR /><BR />Can you uninstall the app and download the latest version from the app store to see if you continue to face the same issue?&nbsp;<BR /><BR />If you continue to have this problem, please <A href="https://ee.co.uk/help/contact-ee" target="_blank">Contact Us</A><A href="https://www.bt.com/help/contact-bt&nbsp;" target="_blank" rel="noopener">,</A> and the team will be able to help further.<BR /><BR />Ali&nbsp;</P> Mon, 18 May 2026 12:00:10 GMT https://community.ee.co.uk/t5/EE-app-and-website/Parental-Controls/m-p/1617250#M69316 Ali_A 2026-05-18T12:00:10Z