https://community.ee.co.uk/t5/EE-app-and-website/Problems-with-New-App/m-p/1615915#M69218 <P>Over the past week when I use the updated EE APP, when I enter the Management section and select Broadband to try and check my Broadband speeds I am unable to do so,as the screen seems to be continuously scanning and then displays unable to load &nbsp;please try later !!<BR />Reported the issue last week to EE Customer Services &nbsp;but the problem is still there. Anyone else experiencing this problem ???</P> Thu, 30 Apr 2026 21:26:02 GMT Mark2424 2026-04-30T21:26:02Z https://community.ee.co.uk/t5/EE-app-and-website/Problems-with-New-App/m-p/1615915#M69218 <P>Over the past week when I use the updated EE APP, when I enter the Management section and select Broadband to try and check my Broadband speeds I am unable to do so,as the screen seems to be continuously scanning and then displays unable to load &nbsp;please try later !!<BR />Reported the issue last week to EE Customer Services &nbsp;but the problem is still there. Anyone else experiencing this problem ???</P> Thu, 30 Apr 2026 21:26:02 GMT https://community.ee.co.uk/t5/EE-app-and-website/Problems-with-New-App/m-p/1615915#M69218 Mark2424 2026-04-30T21:26:02Z https://community.ee.co.uk/t5/EE-app-and-website/Problems-with-New-App/m-p/1615986#M69231 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4986177">@Mark2424</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I believe there were some updates to that app last night. Could you let me know if it's working any better today for you?</P> <P>Thanks</P> <P>Chris</P> Fri, 01 May 2026 08:57:03 GMT https://community.ee.co.uk/t5/EE-app-and-website/Problems-with-New-App/m-p/1615986#M69231 Christopher_G 2026-05-01T08:57:03Z