topic Re: Ee always down in EE app and website

Ee always down

smudger1066 — Mon, 20 Apr 2026 00:04:32 GMT

Re: Ee always down

Arry3 — Sun, 19 Apr 2026 23:03:55 GMT

How many more times is this app going to be down due to maintenance?

I need to switch off my teenagers data and gift my mum data , she is ill and currently has no data to WhatsApp call me and her signal is down also 😔

Re: Ee always down

Mike2109 — Sun, 19 Apr 2026 23:53:46 GMT

It has to be the worst app ever.

Re: Ee always down

Foggatti — Mon, 20 Apr 2026 00:58:36 GMT

It always appears to be when my bill goes live too. If I had a tin foil hat I'd say it's so they hope I forget to check in a few days, Its a lot higher than expected and I can't even check it through EE.co.uk let alone the app.

Re: Ee always down

Jameshunt69 — Mon, 20 Apr 2026 02:42:38 GMT

Possibly the worst app ever .. never works always needs updating and still don’t work .. can’t do anything on the app ever ..always having to log back in. Loyal customer for 20 years and still receiving a loyalty gift lol ..phone signal has always been good I must say !!

Re: Ee always down

Chris_B — Mon, 20 Apr 2026 07:09:40 GMT

@Jameshunt69 It’s not the app its accounts are taken offline for any maintenance work required so this will affect the app as it’s a portal to your account.