https://community.ee.co.uk/t5/EE-app-and-website/I-need-to-change-the-priority-contact-and-name-on-the-business/m-p/1612859#M68823 <P>I need to change the priority contact and name of a business account. I was told by EE to set up a new account and I could transfer all the numbers to the new account by using "Link a product".Every time I try, I get the message</P><H1>We’re having trouble linking your products</H1><DIV class="">&nbsp;</DIV><P class="">You can try linking again or come back later when we’ve fixed things.</P><P class="">This has been on for over 2 months now and can't get any clear help.&nbsp;</P><P class="">Can anyone help please ??</P> Tue, 14 Apr 2026 13:24:23 GMT caroline168 2026-04-14T13:24:23Z https://community.ee.co.uk/t5/EE-app-and-website/I-need-to-change-the-priority-contact-and-name-on-the-business/m-p/1612858#M68822 <P>I need to change the priority contact and name of a business account. I was told by EE to set up a new account and I could transfer all the numbers to the new account by using "Link a product".Every time I try, I get the message</P><H1>We’re having trouble linking your products</H1><DIV class="">&nbsp;</DIV><P class="">You can try linking again or come back later when we’ve fixed things.</P><P class="">This has been on for over 2 months now and can't get any clear help.&nbsp;</P><P class="">Can anyone help please ??</P> Tue, 14 Apr 2026 13:23:23 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-need-to-change-the-priority-contact-and-name-on-the-business/m-p/1612858#M68822 caroline168 2026-04-14T13:23:23Z https://community.ee.co.uk/t5/EE-app-and-website/I-need-to-change-the-priority-contact-and-name-on-the-business/m-p/1612859#M68823 <P>I need to change the priority contact and name of a business account. I was told by EE to set up a new account and I could transfer all the numbers to the new account by using "Link a product".Every time I try, I get the message</P><H1>We’re having trouble linking your products</H1><DIV class="">&nbsp;</DIV><P class="">You can try linking again or come back later when we’ve fixed things.</P><P class="">This has been on for over 2 months now and can't get any clear help.&nbsp;</P><P class="">Can anyone help please ??</P> Tue, 14 Apr 2026 13:24:23 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-need-to-change-the-priority-contact-and-name-on-the-business/m-p/1612859#M68823 caroline168 2026-04-14T13:24:23Z https://community.ee.co.uk/t5/EE-app-and-website/I-need-to-change-the-priority-contact-and-name-on-the-business/m-p/1612872#M68824 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4975488">@caroline168</a>&nbsp; Not sure why you’ve been told that, the account holder has to request this. &nbsp;</P><P>The numbers are registered to an account already so you can’t change them to a new account.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Tue, 14 Apr 2026 14:47:54 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-need-to-change-the-priority-contact-and-name-on-the-business/m-p/1612872#M68824 Chris_B 2026-04-14T14:47:54Z