topic Re: Desperatly need to gift my elderly unwell mum data ???? in EE app and website https://community.ee.co.uk/t5/EE-app-and-website/Desperatly-need-to-gift-my-elderly-unwell-mum-data/m-p/1612763#M68742 <P>Welcome to the Community, <SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4479251">@Arry3</a></SPAN>.</P> <P>Our app can sometimes have maintenance through the night, but if you're still having trouble with this today, I would recommend checking to make sure both your handset and the EE app itself are up to date.</P> <P>A fresh install can often help resolve issues too.</P> <P>If you continue to struggle from there, please <A href="https://ee.co.uk/help/contact-ee/account-billing/mobile-phone" target="_blank" rel="noopener">give our team a cal</A>l; here they can gift your data manually from our end and help investigate your issues further too.</P> <P>Peter</P> Tue, 14 Apr 2026 07:06:31 GMT Peter_W 2026-04-14T07:06:31Z Desperatly need to gift my elderly unwell mum data ???? https://community.ee.co.uk/t5/EE-app-and-website/Desperatly-need-to-gift-my-elderly-unwell-mum-data/m-p/1612662#M68707 Mon, 13 Apr 2026 22:48:08 GMT https://community.ee.co.uk/t5/EE-app-and-website/Desperatly-need-to-gift-my-elderly-unwell-mum-data/m-p/1612662#M68707 Arry3 2026-04-13T22:48:08Z Re: Desperatly need to gift my elderly unwell mum data ???? https://community.ee.co.uk/t5/EE-app-and-website/Desperatly-need-to-gift-my-elderly-unwell-mum-data/m-p/1612763#M68742 <P>Welcome to the Community, <SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4479251">@Arry3</a></SPAN>.</P> <P>Our app can sometimes have maintenance through the night, but if you're still having trouble with this today, I would recommend checking to make sure both your handset and the EE app itself are up to date.</P> <P>A fresh install can often help resolve issues too.</P> <P>If you continue to struggle from there, please <A href="https://ee.co.uk/help/contact-ee/account-billing/mobile-phone" target="_blank" rel="noopener">give our team a cal</A>l; here they can gift your data manually from our end and help investigate your issues further too.</P> <P>Peter</P> Tue, 14 Apr 2026 07:06:31 GMT https://community.ee.co.uk/t5/EE-app-and-website/Desperatly-need-to-gift-my-elderly-unwell-mum-data/m-p/1612763#M68742 Peter_W 2026-04-14T07:06:31Z