topic Re: App Down in EE app and website

App Down

Ap8 — Sat, 03 Jun 2023 00:07:46 GMT

The my EE app is still down on my phone but the my EE app is working on my tablet

Re: App Down

Chris_B — Sat, 03 Jun 2023 06:30:43 GMT

@Ap8 Try clearing your device cache, and or try deleting and reinstalling the app.

Re: App Down

CLUNKY69 — Tue, 03 Oct 2023 21:43:02 GMT

How the hell is the bleddy app down again lol. EE Best network ten years in the row, EE app, Worst app ten years in a row. This really is becoming a Very laughable matter. Can't understand how they cannot keep the maintenance up with this app. Very very poor from EE.

SORT IT OUT EE

Re: App Down

Leanne_T — Wed, 04 Oct 2023 06:45:55 GMT

Hi @CLUNKY69

Can you access the app this morning?

If not, can you access your My EE account online?

Leanne.

Re: App Down

Ap8 — Mon, 13 Apr 2026 22:36:18 GMT

EE is only updating the app for about 12 to 24hrs

Re: App Down

Katie_B — Tue, 14 Apr 2026 07:27:25 GMT

Hi @Ap8.

Thanks for coming here.

Are you able to access the app this morning?

Katie

Re: App Down

Ap8 — Tue, 14 Apr 2026 10:44:32 GMT

I can access the app now on my phone

Have you tried again