topic Re: By far the worst website ever designed, awful UX, "oops" errors all the time in EE app and website

By far the worst website ever designed, awful UX, "oops" errors all the time

KentSkeetPro — Tue, 07 Apr 2026 12:44:37 GMT

Just fire the people who made it and actually make a new one that works, hire competent people and design something that isn't a UI mess

It's not like this hasn't been done 1000 times over for 20 years already

You make it easy to move away from you when this contract comes up seriously...

[Mod edit: Removed offensive parts]

Re: By far the worst website ever designed, awful UX, "oops" errors all the time

KentSkeetPro — Tue, 07 Apr 2026 13:01:13 GMT

I too cannot access my account, I can see useage but when I got to upgrade or leave i get an ironic "whoops sorry this page wont load for XYZ reason"

SCUMBAG SCAM TACTICS

The fact that you don't understand we know what "A system does what it is designed to do" in 2026 and that the site is designed to KEEP people because you can't actaully leave, like Uber and all these other companies like Amazon, "Areyou sure you want to go, are you really really sure, are you though?" before you can cancel

It is by deisgn

Re: By far the worst website ever designed, awful UX, "oops" errors all the time

Katie_B — Tue, 07 Apr 2026 14:49:49 GMT

Good afternoon @KentSkeetPro.

Thanks for coming here.

I am sorry to hear you are experiencing issues logging in to your EE account online.

So we can try to help further could you confirm what error you are seeing?

Have you previously been able to access your account OK?

Speak soon,

Katie