https://community.ee.co.uk/t5/EE-app-and-website/Can-t-upgrade/m-p/1609978#M68547 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3592872">@Mike_1984</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about the trouble you're having with upgrading within the app. I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">reaching out to our team</A>, and they will be able to look into why this is happening, and help you get your upgrade sorted.</P> <P>Rach</P> Mon, 30 Mar 2026 07:59:19 GMT Rach_H 2026-03-30T07:59:19Z https://community.ee.co.uk/t5/EE-app-and-website/Can-t-upgrade/m-p/1609947#M68530 <P>I’m now out of contract and paying more than I need to be. Every time I try to log in to upgrade there’s an issue with the app AND the website. I can’t remember the last time EE let me log in. Does anyone know what’s going on and when (or if) it will be fixed?</P> Mon, 30 Mar 2026 00:23:51 GMT https://community.ee.co.uk/t5/EE-app-and-website/Can-t-upgrade/m-p/1609947#M68530 Mike_1984 2026-03-30T00:23:51Z https://community.ee.co.uk/t5/EE-app-and-website/Can-t-upgrade/m-p/1609978#M68547 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3592872">@Mike_1984</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about the trouble you're having with upgrading within the app. I'd recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank">reaching out to our team</A>, and they will be able to look into why this is happening, and help you get your upgrade sorted.</P> <P>Rach</P> Mon, 30 Mar 2026 07:59:19 GMT https://community.ee.co.uk/t5/EE-app-and-website/Can-t-upgrade/m-p/1609978#M68547 Rach_H 2026-03-30T07:59:19Z