https://community.ee.co.uk/t5/EE-app-and-website/Plan-payment/m-p/1606412#M68316 <P>How can I renew my plan while the website is not working and payment didn’t go through automatically?</P> Wed, 11 Mar 2026 00:36:44 GMT Shovgelia 2026-03-11T00:36:44Z https://community.ee.co.uk/t5/EE-app-and-website/Plan-payment/m-p/1606412#M68316 <P>How can I renew my plan while the website is not working and payment didn’t go through automatically?</P> Wed, 11 Mar 2026 00:36:44 GMT https://community.ee.co.uk/t5/EE-app-and-website/Plan-payment/m-p/1606412#M68316 Shovgelia 2026-03-11T00:36:44Z https://community.ee.co.uk/t5/EE-app-and-website/Plan-payment/m-p/1606463#M68325 <P>Morning <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3348554">@Shovgelia</a></SPAN>&nbsp;</P><P>Thanks for coming to the community.&nbsp;</P><P>If the payment has not gone through you can add credit in your EE account. Or, for other ways to top up please see the <A href="https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/top-up-my-phone" target="_blank">How to top up your EE pay as you go mobile</A> page.&nbsp;</P><P>Once this is showing, you can renew your plan.&nbsp;</P><P>Let me know how you get on <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>Leanne.</P> Wed, 11 Mar 2026 09:42:45 GMT https://community.ee.co.uk/t5/EE-app-and-website/Plan-payment/m-p/1606463#M68325 Leanne_T 2026-03-11T09:42:45Z