topic Re: App in EE app and website

App

John_RED5 — Sun, 01 Mar 2026 22:38:27 GMT

The EE app has not worked for me for at least 3 months now.

AND IT IS STILL DOWN WHY DID BT SWITCH TO EE

Re: App

D1ckson — Sun, 01 Mar 2026 22:40:10 GMT

What’s up with the site and does anyone know any timescales?

I would have asked the social media teams but with BTs continuous penny pinching, they aren’t there anymore…

Re: App

Shubhkiran11 — Sun, 01 Mar 2026 23:05:21 GMT

what happen with app

Re: App

Sohil1 — Sun, 01 Mar 2026 23:51:52 GMT

Can’t access to my app

Re: App

saidheeraj489 — Mon, 02 Mar 2026 03:32:23 GMT

Hi, I can’t login in my app could you slove the problem

Re: App

Fernandomingron — Mon, 02 Mar 2026 04:49:34 GMT

Can’t see my bill the app

Re: App

Asoahmed1990 — Mon, 02 Mar 2026 08:48:27 GMT

Hi there . The mobile app is not working please can you please sort it out

Re: App

Chris_B — Mon, 02 Mar 2026 06:55:45 GMT

@Asoahmed1990 EE do take accounts offline for maintenance this will affect the app as it’s a link to your account, When EE do this it’ll be to cause the least disruption to the vast majority customers. Ie from around 11pm to 6am. The app is now available to use again.

Re: App

Chris_B — Mon, 02 Mar 2026 06:58:01 GMT

@saidheeraj489 Try it now as accounts are back online.