https://community.ee.co.uk/t5/EE-app-and-website/erm-app/m-p/1600330#M67855 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4378220">@Sue2112</a>&nbsp; Have you asked customer support to reset your EE account?&nbsp;</P> Sat, 07 Feb 2026 14:17:18 GMT Chris_B 2026-02-07T14:17:18Z https://community.ee.co.uk/t5/EE-app-and-website/erm-app/m-p/1600323#M67852 <P>HELP!<BR />I have no access to the EE app every time I try and log in I get a sorry something gone wrong message - I have tried lots of different things &nbsp;- deleted the app made sure it’s upto date - tried &nbsp;with a new account - nothing - there is 3 different iPhone models in our houshold and it won’t work on anyone’s&nbsp;</P><P>inconvenience is an understatement - can’t &nbsp;check your data - or top up any thing -&nbsp;</P> Sat, 07 Feb 2026 13:55:23 GMT https://community.ee.co.uk/t5/EE-app-and-website/erm-app/m-p/1600323#M67852 Sue2112 2026-02-07T13:55:23Z https://community.ee.co.uk/t5/EE-app-and-website/erm-app/m-p/1600330#M67855 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4378220">@Sue2112</a>&nbsp; Have you asked customer support to reset your EE account?&nbsp;</P> Sat, 07 Feb 2026 14:17:18 GMT https://community.ee.co.uk/t5/EE-app-and-website/erm-app/m-p/1600330#M67855 Chris_B 2026-02-07T14:17:18Z