EE perks code not generating

Frustrated67 — Fri, 06 Feb 2026 12:45:29 GMT

EE perks code is not generating - I wanted to order/upgrade but I can't seem to get the ee perks code to generate.

I just get an error message " unable to retrieve code at this current time. if the problem persists please contact your company EE perks representaive"

I work for an NHS Trust and HR are unlikely to be of any assistance this seems to be a problem with EE? The problem appears to be EE

Can anyone assist - the whole thing (and the website not working very well) it making me consider trying a different provider!

Re: EE perks code not generating

Linzi_H — Fri, 06 Feb 2026 13:14:01 GMT

Hi @Frustrated67

Welcome to the Community.

I can ask our Perk team to check your account and make sure everything is still active. I'm confident they'll be able to sort it out quite quickly.

I've sent over a Private Message to gather some further details. Please get back to me when you can.

Linzi

topic EE perks code not generating in EE app and website

EE perks code not generating

Re: EE perks code not generating